WORKSHOP CANCELLATION POLICY

Cancellation by Participants:

Participants must provide written notice of cancellation via email or through the registration platform.

Cancellations received 14 days or more before the workshop date will receive a full refund.

Cancellations received after this period will be subject to 100% of the cancellation fee, unless The Upholstery Lady can fill the space, in which case a full refund will be issued.

Refund Process:

Refunds will be issued using the same method as the original payment.

Allow 48 hours for the refund to be processed.

Substitution:

Participants may substitute another person in their place at no additional cost. Notify us in writing of any substitutions.

Workshop Rescheduling:

The Upholstery Lady reserves the right to reschedule or cancel a workshop due to unforeseen circumstances, low enrolment, or other reasons.

Participants will be notified as soon as possible, and alternative arrangements or a full refund will be offered.

Minimum Enrolment Requirement:

Some workshops may have a minimum enrolment requirement. If the minimum is not met, The Upholstery Lady reserves the right to cancel the workshop, and participants will receive a full refund.

Participant No-Show:

Participants who do not attend the workshop without prior notice will not be eligible for a refund.

Force Majeure:

The Upholstery Lady is not responsible for any loss or damage as a result of a workshop being cancelled, rescheduled, or altered due to reasons beyond our control, including but not limited to natural disasters, strikes, or government regulations.

Communication:

All communication regarding cancellations, refunds, or substitutions should be directed to Leanne Watts info@theupholsterylady.co.uk

Custom Workshops or Private Events:

Custom workshops or private events may have different cancellation policies as outlined in the specific agreement between The Upholstery Lady and the client.

Changes to the Cancellation Policy:

The Upholstery Lady reserves the right to modify this cancellation policy. Any changes will be communicated to participants in advance.

By registering for our workshop, participants acknowledge and agree to abide by the terms of this cancellation policy.

The Upholstery Lady

Leanne Watts

19th January 2024